01Acceptance
This End‑User License Agreement (“EULA”) is a binding agreement between you (“you”, “User”) and S.ERENDER DOO, a private company organised under the laws of Montenegro, with its registered office at Trg Sunca broj 2, Budva 85310, Montenegro (“S.ERENDER”, “we”, “us”).
By downloading, installing, accessing or using any S.ERENDER mobile application (the “App”), you agree to be bound by this EULA. If you do not agree, do not install or use the App, and uninstall it from your device.
02License grant
Subject to your continuous compliance with this EULA, S.ERENDER grants you a personal, non‑exclusive, non‑transferable, non‑sublicensable, revocable, limited licence to download, install and use the App for your personal, non‑commercial purposes on any device that you own or control, in accordance with the usage rules of the platform from which you obtained the App.
If you obtained the App from the Apple App Store, this licence is further governed by the Usage Rules of the Apple Media Services Terms and Conditions. If you obtained the App from Google Play, it is further governed by the Google Play Terms of Service.
03Restrictions
You agree not to, and not to permit any third party to:
- copy, modify, adapt, translate or create derivative works of the App, except as expressly permitted by applicable law;
- reverse‑engineer, decompile, disassemble or attempt to derive the source code of the App, except to the extent such restriction is expressly prohibited by applicable law;
- rent, lease, lend, sell, redistribute, sublicense or otherwise transfer the App to a third party;
- remove, alter or obscure any proprietary notice (including any copyright or trademark notice) on or in the App;
- use the App in any way that violates applicable law or any agreement with the platform operator;
- use any automated means (bots, scrapers, headless clients) to access or interact with the App or its backend services;
- use the App to develop a competing product or service, or to benchmark its performance for the purpose of publication without our prior written consent.
04Ownership
The App is licensed, not sold. S.ERENDER and its licensors retain all right, title and interest in and to the App, including all related intellectual property rights. All rights not expressly granted to you in this EULA are reserved.
05Updates
S.ERENDER may, at its discretion, develop and provide updates, patches, enhancements, bug fixes or new versions of the App (collectively, “Updates”). Updates may modify or remove features. They are governed by this EULA unless an Update is accompanied by a separate licence, in which case the separate licence governs the Update.
The App may automatically download and install Updates depending on your device settings and the policies of the platform operator. You acknowledge that the App may not function correctly if you decline to install Updates.
06Subscriptions and in‑app purchases
6.1 Pricing and billing
Where the App offers paid features, subscriptions or in‑app purchases, the current prices and billing cycles are displayed in‑app prior to purchase. All payments are processed by the platform operator (Apple or Google), not by S.ERENDER. The terms of sale of the platform operator apply.
6.2 Auto‑renewal
Subscriptions renew automatically at the end of each billing period at the then‑current price until cancelled. You may cancel any subscription at any time through your platform account settings; the cancellation takes effect at the end of the current period.
6.3 Refunds
Refund requests are handled by the platform operator according to its policies. We are not able to issue refunds directly for purchases made through the App Store or Google Play, but we will support reasonable refund requests where appropriate.
6.4 Trials
If a free trial is offered, the trial automatically converts to a paid subscription at the trial’s end unless cancelled at least 24 hours before the end of the trial period.
07Third‑party services
The App may integrate with or rely on third‑party services (for example: analytics, crash reporting, attribution, advertising, push notifications, authentication providers, payment processors, AI inference). Your use of those services is subject to their own terms and privacy policies, which we encourage you to review. S.ERENDER is not responsible for third‑party services that are not under its direct control.
08User content
If the App allows you to submit content (text, photos, recordings, files), you remain the owner of that content. You grant S.ERENDER a worldwide, royalty‑free, non‑exclusive licence to host, store, process and display that content solely to operate and improve the App for you.
You agree not to submit content that is illegal, infringes third‑party rights, contains malware, or violates the App Store / Google Play content policies. S.ERENDER may remove content that it reasonably believes violates this EULA or applicable law.
09Privacy
Our handling of personal data in connection with the App is described in our Privacy Policy and in the in‑app privacy notice, where applicable. By using the App you acknowledge that you have read and understood that information.
10Term and termination
This EULA is effective from the moment you install or use the App and continues until terminated. It terminates automatically if you fail to comply with any of its terms. On termination, you must cease all use of the App and delete it from your devices. Sections that by their nature should survive termination (ownership, disclaimers, liability, governing law) will survive.
11Disclaimer of warranties
The App is provided “as is” and “as available”, without warranties of any kind. To the maximum extent permitted by applicable law, S.ERENDER disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, quiet enjoyment and non‑infringement. We do not warrant that the App will be uninterrupted, error‑free, secure, or that defects will be corrected.
Where applicable mandatory consumer law grants you warranties that cannot be excluded or limited, those warranties apply notwithstanding this section.
12Limitation of liability
To the maximum extent permitted by applicable law, in no event will S.ERENDER be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profits, loss of data, business interruption or device damage, arising out of or in connection with your use of the App, even if advised of the possibility of such damages.
Our total aggregate liability under this EULA will not exceed the greater of (a) the total amount actually paid by you for the App and in‑app purchases during the twelve (12) months preceding the event giving rise to liability; or (b) fifty Euros (€50).
Nothing in this EULA limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.
13Apple‑specific terms
The following additional terms apply if you obtained the App from the Apple App Store. These terms are added solely to comply with Apple’s requirements; in case of conflict with the rest of this EULA, they prevail with respect to the relationship between you and Apple.
- This EULA is concluded between you and S.ERENDER only, and not with Apple. Apple is not responsible for the App or its content.
- The licence granted herein is limited to a non‑transferable licence to use the App on an Apple‑branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Apple has no obligation to provide any maintenance or support for the App.
- In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses are the sole responsibility of S.ERENDER.
- S.ERENDER, not Apple, is responsible for addressing any claim by you or a third party relating to the App, including product‑liability claims, claims that the App fails to conform to applicable legal requirements, and claims arising under consumer‑protection or similar legislation.
- In the event of a third‑party intellectual‑property claim, S.ERENDER (and not Apple) is responsible for the investigation, defence, settlement and discharge of such claim.
- You represent that (a) you are not located in a country that is subject to a US Government embargo, or designated as a “terrorist supporting” country; and (b) you are not listed on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third‑party beneficiaries of this EULA, and upon your acceptance, Apple will have the right (and be deemed to have accepted the right) to enforce this EULA against you as a third‑party beneficiary.
14Google‑specific terms
If you obtained the App from Google Play, you acknowledge that the Google Play Terms of Service and the Google Play Business and Program Policies apply to your use of the App and govern your relationship with Google. S.ERENDER, not Google, is solely responsible for the App and any support obligations. Google is not a party to this EULA.
15Export & compliance
You agree to comply with all applicable export‑control and sanctions laws and regulations, including those of Montenegro, the European Union and the United States. You may not use, export or re‑export the App in violation of any such laws, including to embargoed jurisdictions or to persons on applicable denied‑party lists.
16Governing law
This EULA is governed by the laws of Montenegro, without regard to its conflict‑of‑laws principles. Subject to mandatory consumer protection laws of your country of residence (which continue to apply where they grant you rights that cannot be waived), the courts of Budva, Montenegro have exclusive jurisdiction over any dispute arising out of or in connection with this EULA.
17Changes to this EULA
We may update this EULA from time to time. Material changes will be posted on this page with an updated effective date and, where required by law or by the App Store / Google Play, communicated in‑app. Your continued use of the App after a change becomes effective constitutes acceptance of the revised EULA.
18Contact
For questions about this EULA or about the App:
S.ERENDER DOO
Trg Sunca broj 2, Budva 85310, Montenegro
Email: [ email ]